Manage Corrections

Explanation

Corrections are an integral part of the billing process. Most of the time, they occur on a change of evaluation (care level) usually initiated by a health insurance company, and naturally post-billing, i.e. one to several months after a completed billing. E-Care has built-in functions to manage this kind of corrections. When recalculating a period in-the-past (i.e. P-2), E-Care recalculates that period and compares it with the one that has been invoiced. If there are differences, it assumes that the new calculation is correct. Therefore, for the care and infrastructure, it reverses the wrong month and proposes the new entries.

Automatic Corrections

When a evaluation changes afterwards, just enter the new evaluation on the related beneficiary and start a settlement calculation for the relevant period. E-Care will automatically generate corrections (credit memo) and a new invoice for that past period.

Manual Corrections

If you have an invoice containing other services than just automatically generated care (i.e. LiMed or material), you should use the standard correction possibilities, starting from the posted sales invoice and then recalculate the entire relevant period.